Total de documentos encontrados 123

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    O que estão a fazer os hotéis para captar e reter o talento? / Pedro Chenrim

    Quatro passos simples para a qualidade na decisão / Luís Pereira Filipe

    Tourism small and medium enterprise management practices and firm performance / Kalsitinoor Set, Frank W. Agbola and Amir Mahmood

    Assessing the temporal stability of the ecotourism evaluation scale: testing the role and value of replication studies as a reliable management tool / Nabin Baral

    You got a free upgrade? What about me? The consequences of unearned preferential treatment / Jeong-Yeol Park, SooCheong (Shawn) Jang

    Strategy tools: Contextual factors impacting use and usefulness / Angela Roper, Demian Hodari

    Tourisme & marketing de contenu / Yann Gourvennec [et al.]

    Check-In Check-Out Managing Hotel Operations / Gary K. Vallen

    The impression management techniques of tour leaders in group package tour service encounters / Chi-Yun Chiang, Wei-Chun Chen

    The future potential for developing luxury tourism and hospitality in Lapland / Andrew Hallott

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