1.		Améliorer le rendement de votre hôtel ou le yield management / Stéphane le Gall Autor: Gall, Stéphane le Data Publicação: 1998 COTA(S): 7423
2.		Developing and testing a tourism impact scale / John Ap, John L. Crompton Autor: Ap, John Coautor: ; Crompton, John L., co-autor COTA(S): RE-111
3.		Managing quality in tourism : theory and practice / Tony Lenehan, Denis Harrington Autor: Lenehan, Tony Data Publicação: 1998 Coautor: Harrington, Denis COTA(S): 7998