25.		Jornadas ARESP 04:balanço Lisboa 18, 19 e 20 de Novembro de 2004 / ARESP Data Publicação: 2004 Col.autor: ARESP-Associação dos Restaurantes e Similares de Portugal COTA(S): 10430; 10430.01
26.		Reducing poverty through tourism / Dain Bolwell; Wolfgang Weinz Autor: Bolwell, Dain Coautor: ; Weinz, Wolfgang COTA(S): 12776-I; 12776-II
27.		Hospitality teams: knowledge sharing and service innovation performance / Meng-Lei Monica Hu, Jeou-Shyan Horng, Yu-Hua Christine Sun Autor: Meng-Lei, Monica Hu Coautor: ; Jeou-Shynan, Horng Yu-Hua, Christine Sun COTA(S): RE-1193
28.		Investigating structural relations affecting the effectiveness of service management / Inwon Kang, [et al.] Resp- Sec.: Inwon, Kang Sungil, Jeon Sangjae Lee Choong-Ki, Lee COTA(S): RE-1193
29.		Migrant relationships and tourism employment / Hania Janta, [et al.] Resp- Sec.: Janta, Hania Brown, Lorraine Lugosi, Peter Ladkin, Adele COTA(S): RE-1253
30.		The dependence of tourism SMEs on NTOs : The case of Finland / Raija Seppälä-Esser, David Airey, Edith Szivas Autor: Seppälä-Esser, Raija Coautor: ; Airey, David Szivas, Edith E. COTA(S): RE-111
31.		Relationship between HEXACO personality factors and emotional labour of service providers in the tourism industry / Hae-Kyung Sohn, Timothy Jeonglyeol Lee Autor: Hae-Kyung, Sohn Coautor: ; Lee, Timothy Jeonglyeol COTA(S): RE-1193
32.		“He just didn’t seem to understand the banter”: Bullying or simply establishing social cohesion? / Matthew Alexander [et al] Resp- Sec.: Alexander, Matthew MacLaren, Andrew O'Gorman, Kevin Taheri, Babak COTA(S): RE-1193
33.		Investigating the antecedents and consequences of burnout and isolation among flight attendants / Ching-Fu Chen, Ya-Ling Kao Autor: Ching-Fu, Chen Coautor: ; Ya-Ling, Kao COTA(S): RE-1193
34.		The role of social relationships in the setting up and management of small tourism businesses in two Portuguese rural areas / Deolinda Goretti Vaz da Silva Rebelo Autor: Rebelo, Deolinda Goretti Vaz da Silva Data Publicação: 2012 COTA(S): 14443
35.		Staying Power: What Influences Micro-firm Survival in Tourism? / Patrick Brouder, Rikard H. Eriksson Autor: Brouder, Patrick Coautor: ; Eriksson, Rikard H. COTA(S): RE-1775
36.		Investigating the moderating effects of service climate on personality, motivation, social support, and performance among flight attendants / Ching-Fu Chen, Ya-Ling Kao Autor: Ching-Fu, Chen Coautor: ; Ya-Ling, Kao COTA(S): RE-1193