Tourism workforce research: A review, taxonomy and agenda / Tom Baum [et al.]
COTA(S): RE-1253
The impact of tour service performance on tourist satisfaction and behavioral intentions: a study of chinese tourists in Hong Kong; Andrew Chan, Cathy H.C. Hsu, Tom Baum
COTA(S): RE-1562
Human resources in tourism: Still waiting for change? – A 2015 reprise / Tom Baum
COTA(S): RE-1193
The Asia-Pacific tourism workforce of the future: using delphi techniques to identify possible scenarios / David J. Solnet [et al.]
COTA(S): RE-111
An Asia-Pacific core–periphery futures paradox: divergent worker and tourist mobilities / Richard N. S. Robinson [et al.]
The mobilities of hospitality work: an exploration of issues and debates / Tara Duncan, David G. Scott, Tom Baum
Risks and benefits of outsourcing hotel operations: a comparison between Scotland and Taiwan / Tomás F.Espino-Rodríguez, Pei Chun Lai, Tom Baum
COTA(S): RE-1822
Working the skies: Changing representations of gendered work in the airline industry, 1930–2011 / Tom Baum
Juman resources in tourism: still waiting for change / Tom Baum
Ecotourists' perception of ecotourism experience in Lower Kinabatangan, Sabah, Malaysia / Jennifer Kim Lian Chan, Tom Baum
COTA(S): RE-926
The development and implementation of national tourism policies / Tom Baum
National tourism policies: implementing the human resource dimension / Tom Baum