Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness / Heesup Han, Sunghyup Sean Hyun
COTA(S): RE-1193
Overseas travelers’ decision formation for airport-shopping behavior / Heesup Han, Wansoo Kim, Sunghyup Sean Hyun
COTA(S): RE-1562
Luxury cruise travelers: other customer perceptions / Sunghyup Sean Hyun, Heesup Han
COTA(S): RE-111
Negative effects of perceived crowding on travelers’ identification with cruise brand / Sunghyup Sean Hyun, Min Gyung Kim
Creating new relationships through tourism: a qualitative analysis of tourist motivations of older individuals in Japan / Eunju Ryu, Sunghyup Sean Hyun, Changsup Shim
The role of airline travelers’ pre-recovery emotions during the service recovery process / Davoud Nikbin [et al.]
Critical in-flight and ground-service factors influencing brand prestige and relationships between brand prestige, well-being preceptions, and brand loyalty: first-class passengers / Young-joo Ahn, Insin Kim, Sunghyup Sean Hyun
Eecollection of the sea cruise: The role of cruise photos and other passengers on the ship / Juhee Kang [et al.]
The effects of perceived destination ability and destination brand love on tourists' loyalty to post-disaster tourism destinations: The case of Korean tourists to Japan / Kwang-Ho Lee and Sunghyup Sean Hyun
First-class in-flight services and advertising effectiveness: Antecedents of customer-centric innovativeness and brand loyalty in the United States (US) airline industry / Seontaik Kim, Insin Kim and Sunghyup Sean Hyun
First-class airline travelers' tendency to seek uniqueness: how does it influence their purchase of expensive tickets? / Jinsoo Huang and Sunghyup Sean Hyun
An integration of cognitive appraisal theory and script theory in the luxury cruise sector: the bridging role of recollection and storytelling / Aikaterini Manthiou, Juhee Kang and Sunghyup Sean Hyun