Multilevel analysis of the relationship between type of travel, online ratings, and management response: empirical evidence from international upscale hotels / Sai Liang, Markus Schuckert and Rob Law
COTA(S): RE-1562
The relevance of mobile tourism and information technology: an analysis of recente trends and future research directions / Sai Liang [et al.]
The lived travel experience to North korea / Philipp Wassier and Markus Schuckert
COTA(S): RE-1193
Managing customer citizenship behaviour: the moderating roles of employee responsiveness and organizational reassurance / Vincent Wing Sun Tung, Po-Ju Chen and Markus Schuckert
Be a "Superhost": the importance of badge systems for peer-to-peer rental accommodations / Sai Liang [et al.]