21.		Effect of green transformational leadership on green creativity: A study of tourist hotels / Swati Mittal, Rajib Dhar Autor: Mittal, Swati Coautor: ; Dhar, Rajib Lochan
22.		Online branding: Development of hotel branding through interactivity theory / Albert A. Barreda [et al.] Resp- Sec.: Barreda, Albert A. Bilgihan, Anil Nusair, Khaldoon Okumus, Fevzi
23.		Performing: Hotel room attendants' employment experiences / Sandra Kensbock [et al.] Resp- Sec.: Hensbock, Sandra Jennings, Gayle R. Bailey, Janis Patiar, Anoop
24.		Organizational antecedents and competitive consequences of environmental proactivity in the hotel industry / María D. López-Gamero [et al.] Resp- Sec.: López-Gamero, Maria D. Pertusa-Ortega, Eva M. Molina-Azorín, José F. Tarí-Guilló, Juan J. Pereira-Moliner, Jorge
25.		Productivity growth of Taiwanese international tourist hotels in a metafrontier framework / Ming-Miin Yu and Li-Hsueh Chen Autor: Ming-Miin, Yu Coautor: ; Li-Hsueh, Chen
26.		Luxe for less: how do consumers react to luxury hotel price promotions? The moderating role of consumers' need for status / Wan Yang, Lu Zhang and Anna S. Mattila Autor: Wan, Yang Coautor: ; Lu, Zhang Mattila, Anna S.
27.		A modified model for hotel website functionality evaluation / Daniel Leung, Rob Law and Hee "Andy" Lee Autor: Leung, Daniel Coautor: ; Law, Rob Hee, Andy Lee
28.		Stars, votes, and badges: How online badges affect hotel reviewers / Markus Schuckert, Xianwei Liu and Rob Law Autor: Schuckert, Markus Coautor: ; Xianwei, Liu Law, Rob
29.		Same but different: Chinese-American and mainland Chinese consumers' perceptions of and behavior in a service failure situation / Karin Weber, Cathy Hsu and Beverly Sparks Autor: Weber, Karin Coautor: ; Hsu, Cathy H.C. Sparks, Beverley
30.		An examination of social media marketing in China: How do the top 133 hotel brands perform on the top four Chinese social media sites? / Basak Denizci Guillet, Deniz Kucukusta and Lu (Lucy) Liu Autor: Guillet, Basak Denizci Coautor: ; Kucukusta, Deniz Lu, (Lucy) Liu