Temporal destination revisit intention: the effects of novelty seeking and satisfaction / SooCheong (Shawn) Jang, Ruomei Feng
The impact of customer-to-customer interaction and customer homogeneity on customer satisfaction in tourism service - the service encounter prospective / Cedric Hsi-Jui Wu
The effects of inventory control and denied boarding on customer satisfaction: the case of capacity-based airline revenue management / Jörg Lindenmeier, Dieter K. Tscheulin
The moderating role of familiarity in rural tourism in Spain / Rosa M. Hernández Maestro, Pablo A. Muñoz Gallego, Libia Santos Requejo
Tourist's satisfaction, recommendation and revisiting Singapore / Tak Kee Hui, David Wan, Alvin Ho
Assessing asymmetric effects in the formation of employee satisfaction / Kurt Matzler, Birgit Renzl
How destination image and evaluative factors affect behavioral intentions? / Ching-Fu Chen, DungChun Tsai
A pleasure-tourism behaviors framework / Russell R. Currie
The iconography of the tourism experience / Ernest Sternberg
La satisfacción del turista en España. Un análisis de los estudios familitur y frontur / Elena Alfaro García
Los visitantes del Museo del Prado: nueva metodología de medición del turismo cultural / Laura Pena Alberdi, Celia Sánchez Vicente
Gestão pela qualidade total na indústria do alojamento turístico / Manuela Sarmento