37.		Effect of Consumption Emotion on Hotel and Resort Spa Experience / Ada S. Lo, Corrine Wu Autor: Lo, Ada Coautor: ; Wu, Corrine COTA(S): RE-1562
38.		The effect of experience quality on perceived value, satisfaction, image and behavioral intention of Water Park Patrons: New versus repeat visitors / Naehyun (Paul) Jin, Sangmook Lee, Hyuckgi Lee Autor: Jin, (Paul) Naehyun Coautor: ; Sangmook, Lee Hyuckgi, Lee COTA(S): RE-1610
39.		Perceived destination image: an image model for a winter sports destination and its effect on intention to revisit / Kirstin Hallmann, Anita Zehrer, Sabine Müller Autor: Hallmann, Kirstin Coautor: ; Zehrer, Anita Müller, Sabine COTA(S): RE-111
40.		Turismo acessível, estabelecimentos hoteleiros. Norma Portuguesa : Norma Portuguesa / Instituto Português da Qualidade Data Publicação: 2014 Col.autor: Portugal. Instituto Português da Qualidade COTA(S): 16404; 16404-Dg
41.		Estado ainda não soube utilizar os melhores hostels do mundo / Luís Carlos Soares Autor: Soares, Luís Carlos COTA(S): RP-924
42.		The beach as a strategic element of governance for Spanish coastal towns / Josep-Francesc Valls [et al.] Resp- Sec.: Valls, Josep-Francesc Rucabado, Josep Sardà, Rafael Parera, Antoni COTA(S): RE-926
43.		L'observation de l'e-réputation des hôtels. Un outil marketing essentiel en Champagne et en Ardenne (et ailleurs...). / Séverine Portet Autor: Portet, Séverine COTA(S): RE-410
44.		Service quality, satisfaction, and customer loyalty in Airbnb accommodation in Thailand / Constantinos-Vasilios Priporas [et al.] Autor: Priporas, Constantinos-Vasilios Coautor: ; Stylos, Nikolaos Vedanthachari, Lakshmi Narasimhan Santiwatana, Pruit COTA(S): RE-1610
45.		The impact of high-commitment HR practices on hotel employees' proactive customer service performance / Mengyuan Chen [et al.] Resp- Sec.: Chen, Mengyuan Yijing, Lu Yan, Li Xing, Zhou Weiwen, Li COTA(S): RE-1268
46.		Product diversification and property performance in the urban lodging market: the relationship and its moderators / Yang Yang, Yang Cao and Li-Ting (Grace) Yang Autor: Yang, Yang Coautor: ; Yang, Cao Li-Ting, (Grace) Yang COTA(S): RE-1193
47.		Viajante de hoje é mais exigente e quer responsabilidade / Carolina Morgado Autor: Morgado, Carolina COTA(S): RP-381
48.		Hospitalidade como uma nova tecnologia? / Ruud Reuland Autor: Reuland, Ruud COTA(S): RP-1062