Resident perceptions of the impact of tourism on an australian city / Glenn F. Ross
What do australian school leavers want of the indystry? / Glenn F. Ross
Tourism/hospitality industry employment applications: an analysis of educational/training aspirations, motivations and industry employment intentions / Glenn F. Ross
Service quality ideals among hospitality industry employees / Glenn F. Ross
Travel agency employment perceptions / Glenn F. Ross
Workstess response perceptions among potential employees: the influence of ethics and trust / Glenn F. Ross
Senior tourists sociability and travel preparation / Glenn F. Ross