Check-In Check-Out Managing Hotel Operations / Gary K. Vallen
Marketing for Hospitality and Tourism / Philip R. Kotler
Travel Trends Report 2014 / ABTA - The Travel Association
Compreender o viajante-consumidor nextGen: estudo sobre tendências dos futuros viajantes / Mónica Clemente
The Efficacy of Sustainability Values in Predicting Travelers’ Choices for Sustainable Hospitality Businesses / Ercan Sirakaya-Turk, Seyhmus Baloglu, Haylee Uecker Mercado
Affiliate Marketing in Tourism: Determinants of Consumer Trust / Nicolas Gregori, Roberto Daniele, Levent Altinay
Bien connaître ses clientèles : Un enjeu stratégique majeur pour le tourisme à Paris Île-de- France / Sandrine Chausson
Eliciting users' preferences for cultural heritage and tourism-related e-services: a tale of three European cities / Aline Chiabai, Stephen Platt, Wadim Strielkowski
Consumer Goals in Vacation Decision Making / Alain Decrop, Metin Kozak
Innovativeness and Profitability: An Empirical Investigation in the Norwegian Hotel Industry / Izabela L. Sandvik, Dale F. Duhan, Kåre Sandvik