Investigating air passengers' acceptance level of unruly in-flight behavior / Steven Tsang, Lorenzo Masiero and Markus Shuckert
COTA(S): RE-1831
Multilevel analysis of the relationship between type of travel, online ratings, and management response: empirical evidence from international upscale hotels / Sai Liang, Markus Schuckert and Rob Law
COTA(S): RE-1562
The relevance of mobile tourism and information technology: an analysis of recente trends and future research directions / Sai Liang [et al.]
The lived travel experience to North korea / Philipp Wassier and Markus Schuckert
COTA(S): RE-1193
Managing customer citizenship behaviour: the moderating roles of employee responsiveness and organizational reassurance / Vincent Wing Sun Tung, Po-Ju Chen and Markus Schuckert
Be a "Superhost": the importance of badge systems for peer-to-peer rental accommodations / Sai Liang [et al.]
Stars, votes, and badges: How online badges affect hotel reviewers / Markus Schuckert, Xianwei Liu and Rob Law
Japanese tourists to Hong Kong: Their preferences, behavior, and image perception / Man Wah (Vanessa) Yeung, Seongseop (Sam) Kim and Markus Schuckbert
Online incentive hierarchies, review extremity, and review quality: empirical evidence from the hotel sector / Xianwei Liu, Markus Schuckert and Rob Law
Hospitality and tourism online reviews: recent trends and future directions / Markus Schuckert, Xianwei Liu, Rob Law