
1.		E-commerce expenses and financial performance of American upper midscale hotels / Cristian Morosan, Nan Hua and Agnes Defranco Autor: Morosan, Cristian Coautor: ; Hua, Nan DeFranco, Agnes L. COTA(S): RE-1831
2.		Coping with the risk of internet connectivity in hotels: perspectives from American consumers traveling internationally / Agnes DeFranco and Cristian Morosan Autor: DeFranco, Agnes L. Coautor: ; Morosan, Cristian COTA(S): RE-1193
3.		Chinese cultural values : their implications for travel and tourism marketing / Connie Mok, Agnes L. DeFranco Autor: Mok, Connie Coautor: ; DeFranco, Agnes L.
4.		Budgeting and forecasting : current practice in the lodging industry / Raymond S. Schmidgall, Agnes L: DeFranco Autor: Schmidgall, Raymond S. Coautor: ; DeFranco, Agnes L.
5.		Developing, operating, and maintaining a travel agency website: attending to e-consumers and internet marketing issues / Jenny Ji-yeon Lee [et al.] Resp- Sec.: Lee, Jenny Ji-Yeon Sung, Heidi H. DeFranco, Agnes L. Arnold, Richard A.