1.		Luxury travel / Jenny McKelvie Autor: McKelvie, Jenny
2.		The design and management of ambience - implications for hotel architecture and service / Morten Heide, Kirsti Laerdal, Kjell Gronhaug Autor: Heide, Morten Coautor: ; Laerdal, Kirsti Gronhaug, Kjell
3.		Knowledge sharing: investigating appropriate leadership roles and collaborative culture / Jen-Te Yang Autor: Jen-Te, Yang
4.		Using fuzzy number for measuring quality of service in hotel industry / Juan Manuel Benítez, Juan Carlos Martín, Concepción Román Autor: Benítez, Diego Augusto Coautor: ; Martín, Juan Carlos Román, Concepción
5.		Environmental protection programs and conservation practices of hotels in Ankara, Turkey / Nazmiye Erdogan, Emin Baris Autor: Erdogan, Nazmiye Coautor: ; Baris, Emin
6.		Branding on the web: evolving domain name usage among Malaysian hotels / Noor Hazarina Hashim, Jamie Murphy Autor: Hashim, Noor Hazarina Coautor: ; Murphy, Jamie
7.		Technology transfer and multinationals: the case of Balearic hotel chains' investments in two developing economies / Marta Jacob, José Luis Groizard Autor: Jacob, Marta Coautor: ; Groizard, José Luis
8.		Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector / Senga Briggs, Jean Sutherland, Siobhan Drummond Autor: Briggs, Senga Coautor: ; Sutherland, Jean Drummond, Siobhan
9.		Environmental strategies and their impact on hotel performance / Enrique Calver-Cortés [et al.] Resp- Sec.: Claver-Cortés, Enrique Molina-Azorín, José F. Pereira-Moliner, Jorge López-Gamero, M. Dolores
10.		Corporate environmentalism in the hotel sector: evidence of drivers and barriers in Penang, Malaysia / Azilah Kasim Autor: Kasim, Azilah
11.		The economic return on education for hotel managers / Carlos Pestana Barros, Carlos M. Santos Autor: Barros, Carlos Pestana Coautor: ; Santos, Carlos M.
12.		Perception and attitude of Hong Kong hotel guest-contact employees towards tourists from Mainland China / Sylvester Yeung, Cherry Leung Autor: Yeung, Sylvester Coautor: ; Leung, Cherry, co-autor