A casino-induced satisfaction of needs: scale development and its relationship with casino customer loyalty / Henry Tsai, Cathy H. C. Hsu and Louisa Yee-Sum Lee
Relationships among perceived value, satisfaction, and loyalty: community-based ecotourism in Korea / Kyung-Hee Kim, Duk-Byeong Park
Analysing the effects of social impacts of events on satisfaction and loyalty / Pinar Yürük, Ayse Akyol and Gülhayat Gölbasi Simsek
Identifying salient attributes of peer-to-peer accomodation experience / Iis P. Tussyadiah and Florian Zach
Festival attributes and perceptions: a meta-analysis of relationships with satisfaction and loyalty / Sarah Tanford and Shinyong Jung
Delighted or satisfied? Positive emotional responses derived from theme park experiences / Jianyu Ma [et al.]
Developing an effective loyalty program using goal-gradient behavior in tourism industry / Tae Ho Song, Sang Yong Kim and Woo Li Ko
Investigating the process through which e-servicescape creates e-loyalty in travel and tourism websites / Sreejesh S. and Abhilash Ponnam
Bike-traveling as a growing phenomenon: role of attributes, value, satisfaction, desire, and gender in developing loyalty / Heesup Han, Bo Meng and Wansoo Kim
Reconciling unsatisfying tourism experiences: message type effectiveness and the role of counterfactual thinking / Saerom Wang, Ksenia Kirillova and Xinran Lehto
The influence of website quality dimensions on e-purchasing behaviour and e-loyalty: a comparative study of Egyptian travel agents and hotels / Mohamed A. Abou-Shouk and Gamal S. Khalifa
Self-congruity and flow as antecedents of attitude and loyalty towards a theme park brand / Xiaoxiao Fu, Juhee Kang and Asli Tasci