Investigating the process through which e-servicescape creates e-loyalty in travel and tourism websites / Sreejesh S. and Abhilash Ponnam

S, Sreejesh; Ponnam, Abhilash

Journal of travel & tourism marketing. - Binghamton, 1996- , ISSN 1054-8408. - Vol. 34, nº 1 - 3 (January - April 2017), p. 20 - 39

Serviços turísticos; Turismo; Viagens; Internet; Fidelização; Avaliação