1.
The impact of frontline employees’ work–family conflict on customer satisfaction: the mediating role of exhaustion and emotional displays / Xinyuan (Roy) Zhao, Anna S. Mattila, Nei Na Ngan
Autor:
Zhao, Roy Xinyuan
Coautor:
;
Mattila, Anna S.
Nei, Na Ngan
COTA(S):
RE-1268